When your air conditioner stops cooling, leaks or makes strange noises, we find the root cause and repair it properly — first time.
Often low refrigerant from a leak, a failed capacitor or a dirty coil restricting heat transfer.
Usually a blocked drain line or tray, or an iced-up coil that melts when the unit stops.
Loose panels, worn fan bearings, debris in the fan or a struggling compressor.
The unit's own diagnostics have detected a sensor, communication or protection fault.
Electrical faults, shorted components or a compressor drawing excessive current.
Mould and bacteria in the coil or drain pan, or an electrical component overheating.
Many air conditioners get the same treatment again and again: a quick gas top-up, a clean, and a promise that it should be fine now. A few weeks later the problem is back. That is because the symptom was treated, not the cause.
Our repair technicians follow a structured diagnostic routine. We check electrical supply and components, measure refrigerant pressures and temperatures, inspect airflow and drainage, and read any fault codes. Only when the cause is confirmed do we recommend a repair — and you approve the price before we start.
Most common faults are fixed on the first visit because our vans carry frequently needed parts such as capacitors, fan motors, sensors and drain components. Where a specific part has to be ordered, we make the system safe and tell you exactly when we will return.
A good repair visit should leave you with a working system and a clear understanding of what happened.
We ask the right questions so the technician arrives prepared with likely parts.
Pressures, temperatures and electrical readings confirm the real fault.
A written repair quote — nothing chargeable starts without your approval.
The system runs under load until readings confirm a lasting fix.
An air conditioner is a sealed system. If the refrigerant level is low, it has leaked somewhere — and adding more without fixing the leak only buys a little time, wastes money and harms the environment.
We use electronic leak detection and nitrogen pressure testing to pinpoint the leak, repair or replace the faulty joint or component, then evacuate and recharge the system by weight to the manufacturer’s specification. It takes a little longer, but it is the repair that lasts.
Electronic detection and bubble testing.
Re-flare, braze or replace the faulty part.
Nitrogen pressure test holds steady.
Vacuum and refill by weight.
Describe the symptoms when you call and our coordinators will tell you what to check safely before the technician arrives.
If the unit is under about ten years old and the repair is a fraction of replacement cost, repair is usually sensible. For older systems with major faults, we will show you both options honestly.
Yes, a diagnostic visit fee applies and is confirmed when you book. If you go ahead with the repair, it is shown clearly on your quote.
Urgent breakdowns are prioritised and we aim to offer the earliest available slot, often on the same or next day.
Our workmanship is guaranteed for 90 days, and replacement parts carry the manufacturer’s warranty.
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Call the breakdown line or request a repair visit online.